How to Export Your Outlook Emails as a PST Archive in

A Quick Guide for Archiving Microsoft 365, Exchange, Outlook, Hotmail and MSN Mailboxes

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By Alex
Outlook Export

Ever needed to keep a copy of all your Outlook stuff—emails, calendar, contacts, and notes? Good news: you can download it all at once, anytime you want. Here's a simple guide to do just that.

Export Outlook, Hotmail, MSN, Live Mailbox to PST via Web Browser

If you are using the free personal version of Outlook, Hotmail, MSN or you can export all your emails as .pst directly from your web browser by following these simple steps:

Note: This method only works on desktop web browsers, not on mobile devices.

  1. Head over to and sign in.
  2. Navigate to the Outlook webmail export page and hit the "Export mailbox" button. This can also be accessed via the Settings icon (gear icon in the top left corner of the toolbar) > View all Outlook settings > General > Privacy and Data > Export mailbox.
  3. After you click to export, you'll see a message saying "Export in progress". This can take up to four days.
  4. Once your mailbox is ready you'll get an email with a link to download your export.
  5. Open the email titled "Your Requested Mailbox Export is Ready" and click on the download link.
  6. Choose where you want to save your mailbox (it'll be a .pst file) and click "Save" and enjoy your .pst mailbox archive.
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If you have Microsoft 365 or Exchange accounts, check the alternative guide below.

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Export Microsoft 365 or Exchange Emails to PST Using Outlook App for Windows

If you're using Microsoft 365 for work, chances are you have an Exchange or IMAP account. Here's how you can back up your email folders and contacts to a .pst file with the Microsoft Outlook app:

  1. Go to File > Open & Export > Import/Export.
  2. Choose Export to a file, then click Next.
  3. Select Outlook Data File (.pst), and click Next.
  4. Select the name of the email account to export, then check the Include subfolders box to ensure that everything in the account will be exported: Inbox, Calendar, Contacts, and Tasks. Click Next.
  5. Choose a location and name for your backup file, then click Finish.
  6. If you want to protect your files, set and confirm a password, then click OK.

That's it! Now you have a .pst backup of your mailbox.

Note: If you are a macOS user, you can archive your emails using the universal mbox format instead of .pst. Check our guide: Export Outlook Emails to mbox With a Simple Drag and Drop on macOS.

FAQs: Your Burning Questions Answered

    How do I export all my emails from Outlook?

    You can export your entire Outlook mailbox from the web browser on if you have a free Outlook, Hotmail, MSN or email account. For Microsoft 365 and Exchange accounts, you can export the mailbox to .pst with Microsoft Outlook app for Windows (guide). MacOs users can use the legacy Microsoft Outlook app for macOS to export all emails to an mbox archive (guide).

    Why can't I export my Outlook emails?

    There could be several reasons why you're unable to export your Outlook emails:
    1. Version Limitations: Some versions of Outlook may have restrictions or lack the export feature.
    2. Incorrect Procedure: Ensure you're following the correct steps to export emails. Up to date export instructions for Outlook, Microsoft 365, Exchange, Hotmail, MSN and accounts can be found in this guide.
    3. Corrupted Outlook Profile: A corrupted profile can prevent export operations.
    4. Permissions: Lack of necessary permissions or administrative rights can restrict exporting.
    5. Large Mailbox: A very large mailbox might cause issues or delays in exporting.
    6. Software Issues: Outlook may have bugs or need updates.

    How do I export Outlook emails from my browser?

    You can export your entire Outlook mailbox from the web browser on if you have a free Outlook, Hotmail, MSN or email account. Check out this guide.

    What can I delete when Outlook storage is full?

    When your Outlook storage is full, there are several items you can consider deleting to free up space:
    1. Large or Old Emails: Remove emails with large attachments or those that are old and no longer needed.
    2. Junk Mail: Clear out your Junk Email folder.
    3. Deleted Items: Empty the Deleted Items folder.
    4. Unnecessary Attachments: Remove downloaded attachments that are no longer needed.
    5. Duplicates: Delete any duplicate emails or contacts.
    6. Less Important Emails: Filter and delete less important emails, like newsletters or promotional emails.
    7. Consider using tools like GoodByEmail: It helps you quickly identify email senders that consume most of your Outlook storage. With this information, you can bulk delete emails that significantly impact your storage. Furthermore, GoodByEmail assists in unsubscribing from mailing lists, preventing your storage from filling up rapidly in the future. It operates without requiring access to your Outlook credentials, ensuring the privacy of your data.

    How do I download Outlook emails?

    You can export your entire Outlook mailbox from the web browser on if you have a free Outlook, Hotmail, MSN or email account. For Microsoft 365 and Exchange accounts, you can export the mailbox to .pst with Microsoft Outlook app for Windows ( guide), alternatively you can use the legacy Microsoft Outlook app for macOS to export all emails to the universal mbox file format (guide).

    Will deleting emails free up storage?

    Yes, deleting emails will indeed free up storage. However, the amount of storage you reclaim depends on the type and number of emails you delete. Here's a deeper dive into the topic:
    1. Not all emails are created equal. Emails with large attachments, such as videos, high-resolution images, or documents, can take up a significant amount of space. However, these types of emails might not be as common in your inbox.
    2. On the other hand, while individual emails without attachments might seem insignificant in size, having thousands of them can cumulatively occupy a substantial amount of storage.
    3. Tools like GoodByEmail can be invaluable in this process. It helps you quickly identify and delete all emails from the "Top Offenders", i.e. senders that are occupying the most storage. Moreover, it aids in unsubscribing from unwanted mailing lists, preventing future storage issues. The best part? It does all this without requiring access to your sensitive login credentials.

    How can I bulk delete thousands of emails in Outlook at once?

    To mass delete thousands of emails in Outlook, follow these steps:
    1. Use the Search Bar to locate the emails you want to delete. For example, to find all emails from Amazon, use this search string: 'from:amazon'.
    2. Click on checkbox at the top left corner, to select all emails found. Unfortunately, Outlook doesn't offer an easy way to select all emails matching the search with a single click, so you need to do it manually.
    3. Manually scroll down with the mouse to force Outlook to search for all emails matching the search can also use End and FN keyboard shortcuts).
      When you reach the end, select all emails with either the keyboard shortcut Ctrl + a (Win) or Cmd + a (macOS), or use the checkbox at the top left corner of Outlook.
    4. Click the "Delete" button.
    5. Don't forget to empty your 'Deleted Items' folder to permanently remove the emails. It may take up to a day for the storage space change to be reflected in your account.
    6. If you're looking for a tool to identify the largest email senders, GoodByEmail is a unique tool in the market. It helps you quickly discover these top offenders without requiring access to your passwords, logins, or OAuth tokens.

    ​Why is my Outlook storage full even after deleting thousands of emails?

    When you delete emails in Outlook, they aren't immediately removed from your storage. Here's why:
    1. Deleted emails are moved to the "Deleted items" folder.
    2. To free up storage immediately, you need to manually empty the "Deleted items" folder.
    3. After emptying the trash, it might take up to a day for Outlook to update and reflect the new storage space.

    Does Microsoft offer a cleanup tool for Outlook?

    Microsoft doesn't offer a dedicated cleanup tool specifically for Outlook. However, Outlook itself has features to help manage and reduce mailbox size:
    1. Mailbox Cleanup Tool: Found under "File" > "Tools" > "Mailbox Cleanup." This tool can help find and delete large emails and attachments, and archive old items.
    2. AutoArchive Feature: Automatically moves older emails from the mailbox to an archive folder.

    What are the steps to recover deleted email in Outlook?

    To recover deleted emails in Outlook, follow these steps:
    1. Check "Deleted Items": Look in the "Deleted Items" folder first. If the email is there, right-click and move it back to your Inbox.
    2. Recover from "Recoverable Items": If the email isn't in "Deleted Items", use "Recover Deleted Items from Server" under the "Folder" tab to access the "Recoverable Items" folder.
    3. Search for Email: Use Outlook's search feature if you still can't find the email.
    4. Check Backup: If you have a backup system, look there for the email.
    5. Contact Administrator: If on an Exchange server, your administrator may be able to recover it.

    How to safely clean emails and free up a significant amount of Outlook storage?

    Managing and cleaning up your Outlook storage can be a daunting task, especially when you're unsure about the safety and privacy implications. Here's a step-by-step guide to help you navigate this process:
    1. Start with the Basics: Before diving into specialized tools, begin by manually deleting old, unnecessary emails, especially those with large attachments. Remember, emails in the "Promotions" or "Spam" tabs can often be deleted without much thought.
    2. Empty the Trash: Deleted emails remain in the "Trash" folder for 30 days. Make it a habit to empty this folder regularly to free up storage immediately.
    3. Use Outlook's Tools: Mailbox Cleanup Tool can help identify email with large attachments.
    4. Third-Party Tools: For a more detailed cleanup, consider using specialized tools. One such tool is GoodByMail. For a detailed guide on how to use it effectively and safely, check out this article. It provides a privacy-first approach to cleaning up your Outlook inbox without compromising your personal data.
    5. Regular Maintenance and Unsubscribing: To prevent your Outlook storage from filling up quickly in the future, consider setting aside time once a month for a quick cleanup. Additionally, GoodByEmail assists users in unsubscribing from unwanted mailing lists, which can significantly mitigate the risks of inbox overload. This proactive approach not only frees up storage but also ensures a clutter-free inbox experience.
    Remember, while tools and guides can be immensely helpful, always prioritize your privacy and data security when granting access to third-party applications.

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